Customer Success Manager
vor 3 Wochen
We are seeking a highly skilled Customer Success Manager to join our team at BuildingMinds. As a key member of our Customer Relations team, you will be responsible for ensuring the best possible experience and outcome for our customers.
Your Responsibilities- Proactively manage dedicated accounts to deliver exceptional customer satisfaction.
- Work closely with cross-functional teams to ensure customer needs are met throughout the Scoping, Implementation, and Enhancing & Scaling phases.
- Develop and deliver customer use cases that meet their specific needs, ensuring a smooth and efficient customer journey.
- Identify opportunities to upsell and cross-sell to existing customers, aligning with new product releases.
- Visit customers regularly to build strong relationships and ensure their needs are being met.
- Monitor the health of assigned accounts and lead risk mitigation efforts through reporting metrics and account-specific targets.
- Excellent communication and interpersonal skills.
- Native speaker of German.
- Studies in Business Management or Architecture.
- Passionate about delivering exceptional customer experiences.
- Proactive and organized, with strong time management skills.
- Solution-focused and open-minded personality.
- Ability to work effectively in a fast-paced, dynamic environment.
We offer a diverse and supportive team environment, a hybrid Berlin work policy, annual learning budget, and the latest Apple technology. You will have the opportunity to shape building sustainability and work on a wide range of projects that make a real impact. Our team is passionate about delivering exceptional customer experiences and we are looking for like-minded individuals to join us.
About UsBuildingMinds is a leading provider of real estate management services, empowering businesses to adapt to the trends and challenges of tomorrow. Our team of experts uses data to create a more sustainable and profitable real estate industry. We value speed, agility, and creativity, and we are looking for talented individuals to join our team.
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitCustomer Success Manager (f/m/x) at doinstructWe are looking for a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and identifying opportunities for growth and...
-
Customer Success Manager
vor 2 Monaten
Berlin, Berlin, Deutschland NoName Ltd VollzeitCustomer Success ManagerJoin NoName Ltd as a Customer Success Manager and take on the challenge of driving business growth and customer satisfaction. As a key member of our team, you will be responsible for developing and executing strategies to ensure customer success and retention.Key Responsibilities:Develop and maintain strong relationships with...
-
Customer Success Manager
vor 2 Monaten
Berlin, Berlin, Deutschland NoName Ltd VollzeitCustomer Success ManagerJoin NoName Ltd as a Customer Success Manager and take on the challenge of driving business growth and customer satisfaction. As a key member of our team, you will be responsible for developing and executing strategies to ensure customer success and retention.Key Responsibilities:Develop and maintain strong relationships with...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving customer satisfaction and retention.Your Key...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving customer satisfaction and retention.Your Key...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Superchat VollzeitJob Description:As a Customer Success Manager at Superchat, you will be responsible for driving customer growth and retention through strategic planning, execution, and analysis. You will work closely with cross-functional teams to develop and implement customer success strategies, identify and prioritize customer needs, and provide exceptional customer...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Superchat VollzeitJob Description:As a Customer Success Manager at Superchat, you will be responsible for driving customer growth and retention through strategic planning, execution, and analysis. You will work closely with cross-functional teams to develop and implement customer success strategies, identify and prioritize customer needs, and provide exceptional customer...
-
Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project ManagerAt Agicap, we're on a mission to revolutionize financial management for SMEs and Mid-Market companies. As a Customer Success Project Manager, you'll play a critical role in driving our commitment to customer success.Key Responsibilities:Analyze and continuously improve operational processes to ensure an exceptional customer...
-
Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project ManagerAt Agicap, we're on a mission to revolutionize financial management for SMEs and Mid-Market companies. As a Customer Success Project Manager, you'll play a critical role in driving our commitment to customer success.Key Responsibilities:Analyze and continuously improve operational processes to ensure an exceptional customer...
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland NoName Ltd VollzeitJobbeschreibung:Wir suchen einen Customer Success Manager für unsere Firma NoName Ltd. Als Customer Success Manager sind Sie verantwortlich für die erfolgreiche Implementierung und den langfristigen Erfolg unserer Kunden.Verantwortlichkeiten:Die Implementierung und Einführung unserer Lösungen bei unseren KundenDie regelmäßige Überprüfung und...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland myroom24 GmbH VollzeitAbout myroom24 GmbHmyroom24 GmbH is a pioneering company that is revolutionizing the way people live in Germany, Austria, and the Netherlands. With a strong focus on innovation and sustainability, we are committed to creating a better future for our customers and the environment.Job Title: Customer Success ManagerWe are seeking a highly motivated and...
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland n8n VollzeitAbout the Rolen8n is a low-code platform for workflow automation and AI app integration, designed for technical users. As a Customer Success Manager, you will play a crucial role in ensuring our customers are empowered to succeed with n8n, driving higher NRR and ARR, reducing churn, and fostering long-term customer relationships.Key ResponsibilitiesOnboard...
-
Project Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Agicap VollzeitCustomer Success Project ManagerAt Agicap, we're on a mission to revolutionize financial management for SMEs and Mid-Market companies. As a Customer Success Project Manager, you'll play a crucial role in driving our commitment to customer success.Key Responsibilities:Analyze and optimize operational processes to deliver exceptional customer...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
-
Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout the RoleAxway is seeking a skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for taking ownership of assigned customer relationships and fostering strategic, long-term business relationships with our clients.Key ResponsibilitiesDevelop a proactive customer contact strategy to drive adoption,...
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout the RoleAxway is seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for taking ownership of assigned customer relationships and fostering strategic, long-term business relationships with our clients.Key ResponsibilitiesDevelop a proactive customer contact strategy to drive adoption, usage,...
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitCustomer Success Manager - Growth CatalystWe are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving growth through...
