Customer Success Manager
Vor 7 Tagen
We are seeking a highly motivated and experienced Customer Success Manager to join our team at doinstruct Software GmbH. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product, and driving growth through proactive support and feedback.
Your Key Responsibilities:- Develop and execute customer success plans to drive growth and retention
- Provide exceptional customer support and guidance to ensure customer satisfaction
- Collaborate with cross-functional teams to identify and address customer needs
- Monitor customer activity and provide actionable insights to inform product development
- Identify and pursue upsell and cross-sell opportunities to drive revenue growth
- A dynamic and supportive team environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- The chance to work with a cutting-edge product and make a meaningful impact on customer success
- Proven experience in customer success or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Fluency in German and English
We are an equal opportunities employer and welcome applications from diverse candidates.
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