Erfolgsorientierter Customer Happiness Specialist
Vor 3 Tagen
Unser Unternehmen ist ein innovatives und dynamisches Team, das sich auf die Entwicklung von Lösungen für Kundenbedürfnisse spezialisiert hat. Wir streben danach, unsere Kunden zufriedenzustellen und ihnen eine herausragende Erfahrung zu bieten.
Als Teil unseres Teams wirst du in einer modernen Arbeitsumgebung arbeiten, die von einem ausgeprägten Teamspirit geprägt ist. Wir bieten flexible Arbeitszeiten, Vertrauensarbeitszeit und Home Office an, um sicherzustellen, dass du die optimale Balance zwischen Arbeit und Privatleben findest.
LöhneDas monatliche Gehalt beträgt laut Branchenvergleich etwa 3.500 € brutto, abhängig vom Grad der Qualifikation und Erfahrung.
AufgabenAls Customer Happiness Specialist bist du für die Pflege der Beziehungen zu unseren Partnern und Kunden verantwortlich. Du nimmst Kundenanliegen entgegen, bearbeitest diese und unterstützt bei der frühzeitigen Erkennung von Problemstellungen sowie der Suche nach Lösungen.
- Du pflegst die Beziehung zu unseren Partnern und Kunden und baust somit langfristige Geschäftsbeziehungen auf.
- Du sorgst dafür, dass unsere Kunden ihre Bedürfnisse erfüllt werden und dass sie mit ihrer Erfahrung zufrieden sind.
- Du kommunizierst Kunden-Feedback an andere Abteilungen und bereitest Trends einhaltlich und grafisch auf.
Wir suchen nach jemandem, der studierte Wirtschaftswissenschaften, Kommunikation oder Marketing besitzt. Deine sprachlichen und sozialen Fähigkeiten sollen dich befähigen, gut mit Menschen zu kommunizieren und starke Beziehungen aufzubauen. Eine hohe Eigeninitiative, Flexibilität und Empathie sind unerlässlich für diesen Job.
- Du hast sehr gute Deutschkenntnisse auf muttersprachlichem Niveau und sehr gute Englischkenntnisse in Wort und Schrift.
- Du bist ein Teamplayer mit ausgeprägter Hands-On-Mentalität.
- Du denkst in Lösungen, nicht in Problemen.
Wir bieten dir eine vielfältige Arbeitsumgebung, in der du deine Talente entwickeln kannst und individuelle Förderung erhalten wirst. Um deinen beruflichen Fortschritt zu unterstützen, haben wir auch regelmäßige Überprüfungen deiner Leistung vorgesehen. Außerdem erhältst du Deutschlandtickets zur privaten Nutzung und einen modernden Rahmen zum Arbeiten und Lernen.
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