Enterprise Support Team Lead

vor 11 Stunden


Berlin, Berlin, Deutschland KNIME AG Vollzeit
{"h3": "About the Role", "p": "As a Team Lead Enterprise Support at KNIME AG, you will be responsible for overseeing our worldwide customer support team, providing support to customers across 60 countries. Your experience will help us scale our customer support processes, ensuring high-quality support while growing our customer base. You will work closely with our Customer Care team to improve support processes and provide regular feedback to our engineering and product teams.

Your technical knowledge and experience with enterprise support, ticketing systems, and cloud infrastructures will be essential in driving our support team's success. Excellent English skills are a must, and knowledge of technologies such as Kubernetes, Docker, and HDFS is a plus.

If you are passionate about customer support and have a proven track record of leading high-performing teams, we encourage you to apply for this exciting opportunity.

"}

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