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Enterprise Account Support Specialist
vor 3 Monaten
Why Altium?
Altium is revolutionizing the electronics design and manufacturing landscape. Our digital platforms empower PCB designers, supply chain professionals, and manufacturers to collaborate more effectively than ever before.
- Our commitment to continuous innovation has led to the development of a transformative technology, unparalleled in its field.
- Over 30,000 companies and 100,000 electronics engineers globally rely on Altium.
- We are a growing, financially robust organization, poised to lead the EDA industry.
About the Role:
We are seeking a skilled Enterprise Sales Support Specialist to enhance our Enterprise sales team. This individual will serve as the subject matter expert, primarily focusing on supporting and facilitating software renewals within the EMEA region. Additional sales support will be provided as needed.
A Day in the Life of Our Enterprise Sales Support Specialist:
- Assist Enterprise Account Managers in ensuring that software renewals are accurately created, quoted, delivered, and finalized before license expiration.
- Identify and resolve issues related to customer accounts as directed by Enterprise Account Managers.
- Engage with customers regarding contracts, purchase orders, and inquiries.
- Monitor key performance indicators for the Enterprise renewal segment.
- Provide guidance on quote structures, license configurations, and alternative deal frameworks.
- Collaborate with cross-functional teams, including sales operations, legal, and finance, to expedite deal closures and ensure accuracy.
- Work closely with the Enterprise SVP to foster growth and scalability in the Enterprise renewal business.
- Generate ad-hoc reports using SFDC.
- Additional sales support may be requested as necessary.
What You'll Need for This Position:
- A BS degree in Business Administration or an associate degree in a relevant field is advantageous.
- Hands-on experience with Salesforce and Salesforce CPQ quoting is essential.
- Experience in preparing quotations for software products is required.
- Strong attention to detail and commitment to CRM data integrity.
- Proficiency in MS Office Suite, especially MS Excel.
- Exceptional verbal and written communication skills.
- A passion for working in a dynamic and fast-paced environment.
Germany Benefits:
- Pension benefits
- Mental health and wellbeing support through Calm App
- Professional development opportunities
- Employee referral and recognition programs
- Vacation days plus paid sick leave
- Special leave for urgent family matters
- Home internet allowance
- Flexible working arrangements based on role and location
- Low-cost public transportation options
- Complimentary fruit, snacks, and beverages in the office
- Free parking available
What Matters to Us:
- Big-thinking in pursuit of purpose
- Diversity of thought
- Courage of conviction
- Transparency of intent
- Ingenuity of AND
- Agility in action
- Adaptability of approach
- Grit in pursuit of mission
Also, we would like you to know:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Learn more about why a career at Altium is an opportunity like no other:
Altium Benefits:
Are you already an Altium employee? Please apply directly through our internal portal. If you have questions, please contact HR.
