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Enterprise Account Support Coordinator
vor 3 Monaten
Why Altium?
Altium is revolutionizing the landscape of electronics design and manufacturing. Our digital platforms empower PCB designers, supply chain professionals, and manufacturers, fostering unprecedented collaboration.
- Innovative technology that is transformative and unique in its sector.
- Utilized by over 30,000 companies and 100,000 electronics engineers globally.
- We are expanding, financially robust, and poised to lead the EDA industry.
About the Role:
We are in search of a qualified Enterprise Sales Support Specialist to enhance our Enterprise sales team. This individual will serve as the subject matter expert, primarily focusing on supporting and driving software renewals within the EMEA region. Additional sales support will be provided as needed.
A Day in The Life of Our Enterprise Sales Support Specialist:
- Assist Enterprise Account Managers in ensuring that software renewals are accurately created, quoted, delivered, and finalized before license expiration.
- Address and resolve issues related to customer accounts as requested by Enterprise Account Managers.
- Engage with customers regarding contracts, purchase orders, and other inquiries.
- Monitor performance metrics for the Enterprise renewal sector.
- Provide guidance on quote structures, license configurations, and alternative deal frameworks.
- Collaborate with cross-functional stakeholders, including sales operations, legal, and finance, to expedite deal closures and ensure accuracy.
- Work closely with the Enterprise SVP to facilitate growth and scalability in the Enterprise renewal business.
- Generate ad-hoc reports using SFDC.
- Additional sales support may be requested as necessary.
What You'll Need For This Position:
- Bachelor's degree in Business Administration or a relevant associate degree is advantageous.
- Practical experience with Salesforce and Salesforce CPQ quoting.
- Experience in preparing quotations for software products.
- Meticulous attention to detail and commitment to CRM data integrity.
- Proficiency in MS Office Suite, especially MS Excel.
- Exceptional verbal and written communication abilities.
- A preference for working in a dynamic and fast-paced environment.
Germany Benefits:
- Pension benefits.
- Mental health and wellbeing support through Calm App.
- Professional development opportunities.
- Employee referral and recognition programs.
- Paid vacation and sick leave.
- Special leave for urgent family matters.
- Home internet allowance.
- Flexible working arrangements based on role and location.
- Affordable public transportation options.
- Complimentary snacks, fruits, and beverages in the office.
- Free parking facilities.
What Matters to Us:
- Big-thinking in pursuit of purpose.
- Diversity of thought.
- Courage of conviction.
- Transparency of intent.
- Ingenuity of AND.
- Agility in action.
- Adaptability of approach.
- Grit in pursuit of mission.
Also, we would like you to know:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Learn more about why a career at Altium is an opportunity like no other:
Altium Benefits:
Are you already an Altium employee? Please apply directly through our internal channels. If you have questions, please contact HR.
