Customer Support Representative
vor 3 Wochen
About the Role:
We are seeking a skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing top-notch customer service and resolving customer issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, or chat.
- Utilize strong communication and problem-solving skills to de-escalate customer complaints.
- Work closely with internal teams to resolve complex customer issues.
- Document customer interactions and update customer records as necessary.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Ability to work effectively in a team environment.
What We Offer:
A competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment.
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