IT Support Specialist
vor 4 Wochen
About the Role
FLOCERT is seeking a skilled and enthusiastic IT Student Assistant to join our dynamic international team. As a key member of our IT team, you will be responsible for providing technical support and assistance to our employees.
Key Responsibilities
- Dispatch and resolve technical issues and service requests
- Perform printer maintenance and troubleshoot printer-related problems
- Instruct users on the efficient use of FLOCERT IT systems
- Support laptop troubleshooting and repair
- Communicate with users to resolve ICT-related issues
- Assist with setting up workplaces for new employees
- Help install and configure computer hardware, operating systems, and applications
- Coordinate hardware replacements and peripheral devices
Requirements
- Officially enrolled at a university in any discipline
- Fluency in English, both spoken and written
- Experience with Microsoft operating systems, both server and desktop
- Knowledge of Linux, mobile device management, telephony systems, and IT user support would be an asset
- ITIL knowledge would be an advantage
- Team player with excellent interpersonal and organisational skills
- Pro-active, hardworking, and reliable individual and workstyle
- Excellent communication skills, flexible, and experience in dealing with different cultures
- Strong dedication towards customer service
About FLOCERT
FLOCERT is a leading global certification body dedicated to promoting fairness in global trade. We offer a dynamic and international work environment, a company culture of dialogue and respect, and opportunities for growth and development.
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