Customer Success Manager
vor 4 Wochen
At AVOMIND, we're seeking a skilled Cybersecurity Account Manager to join our team. This role offers the chance to engage with prominent global brands and make a meaningful impact in the cybersecurity and awareness industry.
This position demands dedication and hard work, offering immense rewards for those who excel. As a key member of our team, you'll become part of a dynamic and fast-growing group of professionals. We're dedicated to providing the education and support needed for team members to excel in their roles.
Key Responsibilities:
- Manage the retention of existing customers of AVOMIND.
- Partner with customers to ensure they're maximizing the use of software and/or consultancy services.
- Gain deep knowledge and appreciation for AVOMIND's suite of software.
- Employ a consultative selling style for cross-selling products and services.
- Work closely with customers to establish their needs and offer value-added solutions.
- Collaborate with the Business Development and Marketing Teams to promote the brand.
- Monitor customer contract renewal dates, update account management activities, and keep records updated on CRM.
- Address customer concerns and strive for timely resolutions.
Why It's a Great Opportunity:
- Valuing autonomy, we treat professionals with respect, offering independence in managing clients with available support whenever needed.
- Continuous learning is a key aspect, with opportunities to learn from seasoned professionals, industry-leading resources, and talented colleagues.
- The environment is perfect for those ready to push boundaries, embrace challenges, and thrive in a supportive and innovative setting.
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Customer Success Advocate
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