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Medical Support Assistant

vor 2 Monaten

Landstuhl, Rheinland-Pfalz, Deutschland U.S. Army Europe and Africa Vollzeit
Job Summary

We are seeking a highly skilled Medical Support Assistant to join our team at U.S. Army Europe and Africa. As a Medical Support Assistant, you will play a critical role in providing administrative support to our medical staff, ensuring the smooth operation of our hospital administration and IT systems.

Key Responsibilities
  • Oversee and assist a team of Medical Support Assistants, ensuring equitable work distribution and monitoring productivity.
  • Make and receive telephone calls, schedule appointments, and provide information to patients on medical providers, scheduled release dates, and authorized treatment.
  • Explain benefits in a clear and concise manner, ensuring patients understand their medical coverage and hospital procedures.
  • Format and retrieve management reports from the Business Objects stand-alone computer system.
  • Perform other duties as assigned, including developing and updating training programs for new clerks.
Requirements
  • English and German Language Proficiency Level C1 required.
  • Experience with common software and computer systems, carrying out routine office work (Office Automation) is required.
  • Knowledge of Basic Medical Terminology desired.
Working Conditions

This is a permanent full-time position (38.5 hours/week). Situational telework possible.

What We Offer

As a Medical Support Assistant with U.S. Army Europe and Africa, you will have the opportunity to work in a dynamic and challenging environment, supporting the health and well-being of our military personnel and their families.