Enterprise Access Governance Specialist

vor 1 Woche


Eschborn, Hessen, Deutschland Deutsche Bank Vollzeit
About This Role

This is an exciting opportunity to join Deutsche Bank as an Enterprise Access Governance Specialist. As a key member of our Identity and Access Services team, you will play a critical role in driving Application and Unstructured Data Access Recertification initiatives across the bank.

Job Description

We are seeking a highly skilled professional to manage access governance processes, ensuring compliance with security policies and procedures. Your responsibilities will include:

  • Raising service requests for executing data ETL jobs
  • Providing end-user support and responding to customer queries
  • Handling service requests and troubleshooting client issues
  • Documenting and escalating issues to management
  • SUPPORTING processes to ensure SLAs and application availability
  • Maintaining documentation, operational procedures, user guides, and training materials
  • Analyzing complex data feeds, identifying discrepancies, and providing operational reporting as needed
  • Developing and updating documentation, operational procedures, user guides, and training materials
  • Providing guidance and advisory on access reviews of Active Directory and Business Applications
Required Skills and Qualifications

To succeed in this role, you will need:

  • Knowledge of Infrastructure domain and understanding of access management and provisioning preferred
  • CUSTOMER SERVICE EXPERIENCE IS A MUST
  • Functional knowledge: RSA IGL, ServiceNow, Oracle Developer Tools, and proficiency with SQL scripting and Excel macros, AD, VDR
  • General computer skills including Microsoft tools, email, etc.
  • Strong organizational, multi-tasking, and prioritizing skills
  • Good verbal & interpersonal skills
  • IT Service Management skills (ITIL)
  • Ability to do root cause analysis
Benefits

We offer a comprehensive package that includes:

  • Emotionally and mentally balanced - a positive mind helps us master the challenges of everyday life, both professionally and privately
  • Physically thriving - we support you in staying physically fit through health check-ups, vaccination drives, and advice on healthy living and nutrition
  • Socially connected - networking opens up new perspectives, strengthens our self-confidence, and well-being
  • Financially secure - we provide financial security not only during your active career but also for the future

Please note that this job is available in full and part-time capacities, and our offerings may vary slightly depending on location. If you have specific questions or would like more information, please contact Amela Mumanovic at +49 151 41400352.



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