Enterprise Access Governance Specialist
vor 1 Woche
This is an exciting opportunity to join Deutsche Bank as an Enterprise Access Governance Specialist. As a key member of our Identity and Access Services team, you will play a critical role in driving Application and Unstructured Data Access Recertification initiatives across the bank.
Job DescriptionWe are seeking a highly skilled professional to manage access governance processes, ensuring compliance with security policies and procedures. Your responsibilities will include:
- Raising service requests for executing data ETL jobs
- Providing end-user support and responding to customer queries
- Handling service requests and troubleshooting client issues
- Documenting and escalating issues to management
- SUPPORTING processes to ensure SLAs and application availability
- Maintaining documentation, operational procedures, user guides, and training materials
- Analyzing complex data feeds, identifying discrepancies, and providing operational reporting as needed
- Developing and updating documentation, operational procedures, user guides, and training materials
- Providing guidance and advisory on access reviews of Active Directory and Business Applications
To succeed in this role, you will need:
- Knowledge of Infrastructure domain and understanding of access management and provisioning preferred
- CUSTOMER SERVICE EXPERIENCE IS A MUST
- Functional knowledge: RSA IGL, ServiceNow, Oracle Developer Tools, and proficiency with SQL scripting and Excel macros, AD, VDR
- General computer skills including Microsoft tools, email, etc.
- Strong organizational, multi-tasking, and prioritizing skills
- Good verbal & interpersonal skills
- IT Service Management skills (ITIL)
- Ability to do root cause analysis
We offer a comprehensive package that includes:
- Emotionally and mentally balanced - a positive mind helps us master the challenges of everyday life, both professionally and privately
- Physically thriving - we support you in staying physically fit through health check-ups, vaccination drives, and advice on healthy living and nutrition
- Socially connected - networking opens up new perspectives, strengthens our self-confidence, and well-being
- Financially secure - we provide financial security not only during your active career but also for the future
Please note that this job is available in full and part-time capacities, and our offerings may vary slightly depending on location. If you have specific questions or would like more information, please contact Amela Mumanovic at +49 151 41400352.
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