Energy Customer Support Specialist

vor 2 Wochen

Dessau, Sachsen-Anhalt, Deutschland regiocom Customer Care SE Vollzeit
Dynamic Role in Customer Support

We are seeking a committed individual to enhance our Customer Support division. Your primary duties will encompass:

  • Addressing client inquiries related to agreements, pricing structures, and billing
  • Providing assistance with questions regarding electricity and gas service connections
  • Managing online platform support and resolving issues
  • Delivering outstanding service to guarantee client satisfaction
  • Offering guidance on current agreements and identifying potential sales leads

To excel in this position, you should possess:

  • Excellent communication abilities
  • Fluency in German (C1 Level) and familiarity with computer software
  • Capability to work autonomously with meticulous attention to detail
  • A background in a commercial environment or strong communication skills

Advantages of being part of our organization include:

  • Reliable job stability with a permanent employment contract
  • Attractive salary with the possibility of a 4-day work week
  • Additional attendance bonuses and a well-structured scheduling system
  • A variety of benefits such as a travel ticket, corporate events, and wellness programs

If you are interested in this role, we look forward to your application.

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