Customer Service Representative

vor 3 Wochen

Dessau, Sachsen-Anhalt, Deutschland regiocom Customer Care SE Vollzeit
Customer Service Opportunity in the Energy Sector

We are seeking a dedicated and detail-oriented individual to join our Customer Service team at regiocom Customer Care SE. As a key member of our team, you will be responsible for:

  • Providing exceptional customer service and support to clients regarding their energy contracts, tariffs, and invoices
  • Assisting with queries related to electricity and gas connections, including troubleshooting and online portal support
  • Offering expert advice on existing contracts and potential sales opportunities to ensure customer satisfaction

To succeed in this role, you should possess:

  • Excellent communication and interpersonal skills
  • Proficiency in German (C1 Level) and computer applications
  • Ability to work independently with a high level of attention to detail
  • Background in a commercial field or a talent for communication

As a valued member of our team, you will enjoy:

  • Stable job security with a permanent contract
  • Competitive salary and the option for a 4-day work week
  • Additional attendance pay and a structured scheduling system
  • Various perks such as a job ticket, company events, and health management

We are committed to providing a supportive and dynamic work environment that fosters growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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