IT Support Specialist

vor 4 Wochen


Dessau, Sachsen-Anhalt, Deutschland Qcells Vollzeit
IT SUPPORT SPECIALIST (ALL GENDERS)

Location: Bitterfeld-Wolfen OT Thalheim

YOUR ROLE IN THE ENERGY TRANSITION:

  • Act as the primary contact for IT assistance, delivering first, second, and third level support across our comprehensive IT framework.
  • Manage service desk inquiries with efficiency and accuracy, ensuring all technical issues are resolved promptly.
  • Oversee the upkeep of all hardware, including computers, laptops, mobile devices, and printers, guaranteeing they function at peak performance.
  • Facilitate the installation and setup of software applications along with client-side network assistance.
  • Perform needs assessments and develop technical documentation, specifications, and training resources.

YOUR PROFILE:

  • Degree in Computer Science or a related discipline.
  • Hands-on experience in IT support roles.
  • Enthusiastic about learning and embracing new technologies.
  • Strong customer service skills, excellent communication abilities, and a collaborative mindset.
  • Proficient in Microsoft Office and familiar with various operating systems.
  • Fluent in both German and English.

OUR OFFERINGS:

  • Comprehensive onboarding and training programs.
  • Continuous professional development and competitive salary packages.
  • Financial benefits including pension plans and insurance options.
  • Flexible working hours along with 30 days of vacation.
  • Health initiatives such as flu shots and massage services.
  • Convenient parking, shuttle services, and meal discounts.
  • Mobility incentives including public transport tickets and cycling rewards.
  • Engagement in company clubs and events to foster community spirit.

ABOUT QCELLS:

As a leader in sustainable energy solutions, Qcells provides customers with advanced solar modules, systems, and services, enabling access to 100% clean energy. With cutting-edge technology and a strong presence in Germany, we are at the forefront of solar energy innovation across Europe.

We look forward to your application.

Position Type: Full-time

Benefits: Company pension, training opportunities, free parking

Relocation Support: Available for potential relocation

Language Requirements: Proficiency in German and English

Work Environment: On-site


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