Customer Experience Specialist

vor 3 Wochen


Munich, Bayern, Deutschland Interhyp Gruppe Vollzeit
Customer Experience Praktikant

Wir suchen einen motivierten und engagierten Praktikanten, der sich für die Kundenorientierung und die Verbesserung der Kundenbewertungen begeistern kann.

Aufgaben und Verantwortlichkeiten
  • Analysieren Sie qualitatives und quantitatives Kundenfeedback und ermitteln Sie CX-Kennzahlen (wie NPS).
  • Übernehmen Sie die Aufbereitung von Feedbacks, Reportings und Analysen und die Erstellung von Präsentationen.
  • Beteiligen Sie sich an relevanten Meetings und bringen Sie Ihre eigenen Ideen ein.
  • Arbeiten Sie eng mit dem Marketing- und Corporate Communications-Team zusammen, um die Kundenorientierung und die Verbesserung der Kundenbewertungen zu fördern.
Qualifikationen und Erfahrungen
  • Idealweise ein laufendes Studium, bevorzugt im Bereich Psychologie / Soziologie oder Kommunikations- bzw. Betriebswissenschaften.
  • Idealweise erste Erfahrungen im Bereich Customer Experience Management.
  • Selbstständige, strukturierte sowie zuverlässige Arbeitsweise und Spaß an bereichsübergreifender Kommunikation und Teamarbeit.
  • Sicherer Umgang mit den gängigen MS-Office-Programmen, insbesondere Excel und PowerPoint.
  • Sehr gute Englisch- und Deutschkenntnisse in Wort und Schrift.
Benefits
  • Attraktives Gehalt als Werkstudent (m/w/d) oder Praktikant (m/w/d).
  • Flexibilität und hybrides Arbeitsmodell.
  • Mobilität und Zuschuss zum Deutschlandticket.
  • Familienfreundliche Arbeitsbedingungen.
  • Kulturelle Vielfalt und einzigartige Unternehmenskultur.


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    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing the way people move around cities. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our mobility services. Your responsibilities will include consulting with customers, supporting them throughout our...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing the way people move around cities. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our mobility services. Your responsibilities will include consulting with customers, supporting them throughout our...


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  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility by creating a sustainable lifestyle experience. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center,...


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  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

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  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

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  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your mission will be to consult with customers, provide top-notch assistance, and communicate...


  • Munich, Bayern, Deutschland Moovster Vollzeit

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  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center, supporting...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center, supporting...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center and email,...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center and email,...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for servicing and supporting our customers and partners with high-quality results, building on already strong relationships.Key ResponsibilitiesEngage with...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for servicing and supporting our customers and partners with high-quality results, building on already strong relationships.Key ResponsibilitiesEngage with...


  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

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  • Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

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