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Senior Business Manager

vor 2 Monaten


Berlin, Berlin, Deutschland Lendico Deutschland GmbH Vollzeit
Deine Aufgaben

Als Senior Business Manager mit Schwerpunkt Prozessmanagement bist du der Schlüsselmannschaft, wenn es um die Identifizierung und Umsetzung von end-to-end Prozessverbesserungen in den operativen Fachbereichen geht. Du hast einen Gesamtüberblick über Sales & Customer Service, Underwriting, KYC und Collections/Portfolio Management. Um die Stabilisierung und die end-to-end Prozessoptimierung zu erreichen, arbeitest du direkt mit dem Management und externen Stakeholdern zusammen.

  • Du bist Sparring-Partner für die Mitarbeiter*innen mit der Zielstellung einen optimalen Gesamtprozess der operativen Fachabteilungen zu erreichen.
  • Verantwortung für die erfolgreiche Umsetzung von agilen (Teil-) Projekten der operativen Fachabteilungen, sowie die termingerechte Abwicklung des Projektplans.
  • Fachliche Führung von Mitarbeitern*innen und Beurteilung projektbezogener Leistungen.
  • Identifizierung von Optimierungspotentialen, gemeinsame Erarbeitung der besten Lösungen mit dem Projektteam, aktive Kommunikation an die verschiedenen Stakeholder, sowie Dokumentation der laufenden Projektfortschritte und -ergebnisse.
  • Durchführung von Kernprozessverbesserungen sowie eigenständige Lösung von Ad-hoc-Problemen.
  • Identifizierung und Beseitigung von Ineffizienzen, Problemen und Risiken.
  • Implementierung von KPIs und Monitoring der Prozess-Performance.
Dein Profil
  • Erfolgreich abgeschlossenes Studium im Bereich der Wirtschaftswissenschaften, Business Management oder ähnliches.
  • Fundierte Berufserfahrung als Projektmanager / Prozessmanager – in mindestens zwei der aufgezählten Fachbereiche, wie Sales & Customer Service, Underwriting, KYC, oder Collections/Portfoliomanagement - in einer Unternehmensberatung (vorzugsweise Tier 1) oder im Projektmanagement.
  • Kenntnisse in der fachlichen Führung von Mitarbeitern*innen.
  • Erfahrung im klassischen sowie im agilen Projektmanagement.
  • Umfangreiche Kenntnisse und Erfahrung mit Projektmanagement-Tools (Jira & Confluence), -Methoden und -Prozessen.
  • Idealerweise Banking oder FinTech Branchenerfahrung.
  • Kommunikationsstärke und die Fähigkeit, komplexe Sachverhalte schnell auf den Punkt zu bringen.
  • Hands-on-Mentalität, Integrität und Teamfähigkeit.
  • Souveräner Umgang mit MS-Office-Anwendungen.
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
Was wir dir bieten
  • Einen vollkommen digitalen Recruiting-Prozess - für die Gesundheit in der aktuellen Zeit.
  • Eine steile Lernkurve in einer innovativen Industrie durch volle Verantwortung und viele Gestaltungsfreiheiten.
  • Ein internationales Team aus Experten, welches dich inspiriert und unterstützt.
  • Einen unbefristeten Arbeitsvertrag.
  • Ein sehr gut erreichbares Büro im Herzen Berlins direkt an der Spree.
  • Regelmäßige Events wie Team-Building, Grillen und Partys (- aktuell natürlich virtuell).
  • Diverse Benefits, von BVG-Ticket (AB), über Weiterbildungsbudget hin zu Lunch-Zuschüssen.
  • Typische Start-up Angebote, wie Softdrinks, Snacks, Sprachkurse (Deutsch/Englisch) und einer betrieblichen Altersvorsorge.

Lendico wurde 2013 gegründet und ist seit 2018 Teil der ING Deutschland. Wir denken Unternehmensfinanzierungen neu. Unsere Motivation: Der Erfolg unserer Kunden.