Customer Service Consultant

vor 2 Wochen

Augsburg, Bayern, Deutschland CHECK24 Vollzeit
Are you passionate about delivering exceptional customer service in the automotive sector?

A leading player in the car rental industry is seeking a dedicated Customer Service Consultant to enhance customer satisfaction and support our clients effectively.

Key Qualifications:
  • Completed vocational training in commerce or a related field
  • Experience in customer interaction or similar positions within the travel sector is a plus
  • Excellent communication abilities and a commitment to providing friendly and professional service
  • Fluency in both German and English, both written and spoken
  • Proficient in MS Office and comfortable with digital tools
Main Duties:
  • Manage incoming calls and online reservations, including modifications and cancellations
  • Offer tailored assistance and guidance to clients, addressing inquiries and resolving issues
  • Facilitate communication between German-speaking clients and our international partners
  • Contribute to internal process enhancements and quality control initiatives
What We Offer:
  • Modern office environment with convenient facilities
  • Attractive salary package, performance-related bonuses, and various employee perks
  • Flexible working hours and a generous leave policy
  • Opportunities for professional growth through training and development
  • Provision of necessary tools to ensure efficiency and comfort at work
  • Supportive workplace culture with complimentary refreshments and team-building events
If you are ready to make a significant impact in the car rental industry and provide outstanding service, we look forward to your application.

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