Customer Service Team Lead
vor 2 Wochen
We are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic team at Siegfried. As a key member of our Customer Service department, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other departments.
Key Responsibilities- Coordinate and manage customer orders, ensuring timely and accurate processing
- Develop and maintain strong relationships with customers, providing exceptional service and support
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
- Implement and optimize customer service processes and systems to drive efficiency and quality
- Monitor and analyze customer feedback and metrics to identify areas for improvement
- Bachelor's degree in a relevant field, such as business or customer service
- Minimum 3 years of experience in customer service, preferably in a leadership role
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders
- Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues
- Proficiency in Microsoft Office and SAP, with experience in process management and quality control
Siegfried is a leading contract development and manufacturing organization (CDMO) with a global presence. We offer a dynamic and international work environment, with a highly professional and motivated team. Our company values include a commitment to quality, innovation, and customer satisfaction.
We are proud to be a part of the Siegfried Group, which is one of the world's leading CDMOs. Our company has a unique culture that leverages cultural differences to create a competitive advantage. We prioritize providing a flexible, diverse, and discrimination-free working environment that allows employees to develop personally and professionally.
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Customer Service Team Lead
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and timely order fulfillment in collaboration with other...
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Customer Service Team Lead
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and timely order fulfillment in collaboration with other...
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Customer Service Team Lead
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and timely order fulfillment in collaboration with other...
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Customer Service Team Lead
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and timely order fulfillment in collaboration with other...
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Customer Service Team Lead
Vor 7 Tagen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other departments.Key...
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Customer Service Team Lead
Vor 7 Tagen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other departments.Key...
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Customer Service Team Lead
vor 15 Stunden
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 15 Stunden
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 1 Woche
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other departments.Key...
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Customer Service Team Lead
vor 1 Woche
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other departments.Key...
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Procurement Team Lead
vor 2 Wochen
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Procurement Team Lead
vor 2 Wochen
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