Aktuelle Jobs im Zusammenhang mit Head of Customer Service Operations - Hameln, Niedersachsen - Siegfried
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Head of Human Resources Management
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob SummaryAs the Head of Human Resources Management, you will play a key role in shaping the company's HR strategy and ensuring the successful implementation of our global HR initiatives. Your primary responsibilities will include:Leading the HR department and developing a comprehensive HR strategy that aligns with the company's business objectivesProviding...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Customer Service Team Lead
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service department, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and supply chain management.Key...
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Customer Service Team Lead
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 1 Woche
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleThe Customer Service Team Lead will be responsible for coordinating and processing all tasks assigned to the Customer Service department, including customer order processing, direct communication with customers, and timely order processing in collaboration with other departments.The ideal candidate will have a strong background in customer...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Head of Human Resources
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Customer Service Team Lead
Vor 5 Tagen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried.About the RoleCoordinate and manage all tasks assigned to the Customer Service department, including client order processing, direct communication with clients, and timely order processing in collaboration with other departments.Provide...
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Head of Human Resources
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob SummaryAs the Head of Human Resources, you will play a key role in shaping the company's HR strategy and implementing personnel policies that align with the Siegfried AG's global HR strategy. Your responsibilities will include:Leading the HR department and developing a comprehensive HR strategyProviding guidance and support to the management team and...
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Head of Human Resources
vor 1 Woche
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleAs the Head of Human Resources, you will play a key role in shaping the company's human resources strategy, ensuring the attraction, retention, and development of qualified professionals. Your responsibilities will include:Leading the Human Resources departmentProviding guidance and support to the management team and executives on HR-related...
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Head of Human Resources
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleAs the Head of Human Resources, you will play a key role in shaping the company's human resources strategy and ensuring the successful implementation of our global HR strategy. Your responsibilities will include:Leading the Human Resources departmentProviding strategic guidance and support to the management team and leadership on all HR-related...
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Head of Purchasing
vor 2 Monaten
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob DescriptionJob Title: Team Leader ProcurementJob Summary:We are seeking a highly skilled and experienced Team Leader Procurement to join our team at Siegfried. As a key member of our procurement team, you will be responsible for developing and implementing procurement strategies to ensure the timely and cost-effective delivery of goods and services.Key...
Head of Customer Service Operations
vor 3 Monaten
As the Head of Customer Service Operations, you will oversee and manage all tasks related to the Customer Service department. This includes the accurate processing and verification of customer orders, maintaining direct communication with clients, and ensuring timely fulfillment of customer requests in collaboration with other departments.
You will be responsible for the disciplinary and professional leadership of the Customer Service team, fostering a productive and engaging work environment.
Your position will serve as a critical interface between the Customer Service department and other sectors within Supply Operations, promoting effective collaboration.
You will drive the implementation, optimization, and standardization of Customer Service processes and systems, ensuring best practices are followed.
Additionally, you will be tasked with developing key performance indicators, conducting analyses, and preparing reports to enhance operational efficiency.
Your Profile
You should possess a commercial degree or equivalent training with a specialization in Customer Service. A minimum of several years of experience in Customer Service or Sales Support is required.
Previous leadership experience is advantageous, along with a structured and self-reliant approach to work, particularly in process management.
A strong customer orientation and extensive experience in direct customer interactions are essential.
You should demonstrate teamwork, a confident demeanor, excellent communication and negotiation skills, flexibility, and empathy.
Proficiency in English, both spoken and written, is necessary, and familiarity with SAP and MS Office is a plus.
Working at Siegfried
Siegfried offers a dynamic and international work environment. Our team is highly professional and motivated, operating in a forward-thinking business sector. We prioritize a flexible, diverse, and discrimination-free workplace where employees can grow both personally and professionally, drive innovation, and achieve exceptional performance.
We are committed to providing an environment where employees can take on challenging roles that align with their personal and technical development while benefiting from the success of our organization.
Who We Are
The Siegfried Group is a leading Custom Development and Manufacturing Organization (CDMO) specializing in the development and production of active pharmaceutical ingredients (API), intermediates, and finished dosage forms. Our core competency lies in integrating chemical and pharmaceutical capabilities into a cohesive business model, ensuring the highest standards of quality, efficiency, flexibility, and safety.
We serve a diverse global customer base, from major international pharmaceutical companies to smaller biologic-pharmaceutical organizations, delivering product innovations at scale.
What We Do in Hameln
Hameln is recognized as a contract manufacturer supplying both national and international pharmaceutical companies, employing over 450 individuals dedicated to producing sterile medicinal products primarily for hospitals and intensive care facilities.
Main Activities
- Contract manufacturing of parenteral solutions and suspensions, aseptically or terminally sterilized in ampoules and vials.
- Specialization in producing complex formulations, including anesthetics and temperature-sensitive products.
Strategic Importance
- Contract manufacturing for parenteral products.
