Customer Service Representative for Solar Solutions

Vor 3 Tagen


Leipzig, Sachsen, Deutschland Priwatt GmbH Vollzeit
About Priwatt GmbH

Priwatt GmbH is a rapidly growing company in the solar energy sector, committed to making the energy transition accessible to everyone.

Job Description

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Representative for Solar Solutions.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and chat.
  • Coordinate with the customer service team to resolve general inquiries about our solar systems.
  • Process and respond to various customer requests, including product information, order status, complaints, and replacements.
  • Contribute to the development of our customer service processes.
Requirements:
  • Completed education in a commercial or technical field.
  • Alternatively, a minimum of 3 years of experience in customer service.
  • Excellent communication skills, high level of initiative, and enthusiasm for customer communication.
  • Experience with logistics or financial processes in customer service is a plus.
  • Strong motivation to acquire technical knowledge of solar systems.
  • Excellent German language skills at level C1.
What We Offer:
  • A comprehensive onboarding program to familiarize you with photovoltaic technology and our product portfolio.
  • A job in a crisis-resistant future-oriented industry.
  • Opportunities for professional development in a rapidly growing environment.
  • A cool team with flat hierarchies.
  • A fair and performance-oriented work environment.
  • A competitive salary.
  • A central workplace in the Leipzig city center or remote work from home.


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