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Customer Service Representative
vor 2 Monaten
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Bosch Service Solutions Leipzig GmbH.
Key Responsibilities:
- Respond to customer inquiries, technical support requests, and emergency calls in a timely and professional manner.
- Process and manage alarm and security system notifications, from initial alert to resolution.
- Collaborate with technical teams to ensure seamless integration of new security systems and related processes.
- Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.
Requirements:
- Excellent communication and interpersonal skills, with a strong focus on customer-centricity.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
- Strong analytical and problem-solving skills, with a keen eye for detail.
- Proficiency in German language, with excellent written and verbal skills.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including health insurance and retirement plan.
- Access to ongoing training and professional development opportunities.
- A collaborative and inclusive team culture, with a strong focus on diversity and inclusion.
How to Apply:
Please submit your application, including your resume and a cover letter, to our HR department.
