Aktuelle Jobs im Zusammenhang mit Customer Service Representative for Solar Solutions - Leipzig, Sachsen - Priwatt GmbH
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Customer Service Representative for Solar Solutions
vor 2 Monaten
Priwatt GmbH is a rapidly growing company in the solar energy sector, committed to making the energy transition accessible to everyone.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Representative for Solar Solutions.
Key Responsibilities- Provide exceptional customer service to clients via phone, email, or chat, addressing their queries and concerns related to solar energy solutions.
- Coordinate with the customer service team to resolve general inquiries about our solar systems.
- Process and respond to various customer requests, including product information, order status, complaints, or replacement requests.
- Contribute to the development and improvement of our customer service processes.
- Hold a degree in a commercial or technical field, or have equivalent experience in customer service.
- Excellent communication skills, with the ability to work in a fast-paced environment and adapt to changing situations.
- Proficiency in German language at C1 level.
- Previous experience in logistics or finance processes in customer service is an asset.
- Ability to learn and understand technical aspects of solar energy systems.
- A comprehensive onboarding program to familiarize you with photovoltaic technology and our product portfolio.
- A stable and secure work environment in a rapidly growing industry.
- Opportunities for professional growth and development in a dynamic team.
- A collaborative and flat organizational structure.
- A fair and competitive compensation package.
- A central office location in Leipzig or remote work options from home.
