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Customer Service Representative for Solar Solutions
vor 2 Monaten
Priwatt GmbH is a leading provider of solar energy solutions, dedicated to making the energy transition possible for everyone.
Job Title: Customer Service Representative for Solar SolutionsWe are seeking a highly motivated and customer-focused individual to join our customer service team as a Customer Service Representative for Solar Solutions.
Responsibilities- Provide expert consulting to customers on renewable energy solutions, including solar systems and balcony power plants.
- Handle general inquiries and provide support to customers regarding our solar systems and services.
- Process various requests, such as product features, order status, complaints, and replacement deliveries.
- Contribute to the development of our customer service team and processes.
- Commercial or technical education, with a strong background in customer service or a related field.
- Several years of experience in customer-facing roles, preferably in the solar energy or renewable energy sector.
- Excellent communication skills, with the ability to effectively communicate with customers via email, phone, and chat.
- Possibly experience in logistics or financial processes, with a strong understanding of customer service principles.
- Motivation to acquire technical knowledge of solar systems and technologies.
- Excellent German language skills, with a minimum of level C1.
- Comprehensive training in photovoltaic technology and product range, ensuring a deep understanding of our solar energy solutions.
- Job security in a future-proof industry, with opportunities for growth and development.
- Collaborative and dynamic work environment, with a flat hierarchy and a focus on teamwork.
- Fair and performance-oriented compensation package, with opportunities for bonuses and promotions.
- Central workplace in Leipzig city center or remote work options, with a flexible work-life balance.
