IT Support Specialist
vor 1 Monat
Cinemo is seeking a skilled IT Support Specialist to join our Infrastructure and Support Team. As a key member of our team, you will be responsible for providing exceptional support to our employees, ensuring seamless user experiences, and driving the success of our organization.
Key Responsibilities- Provide 1st and 2nd level support for IT inquiries, troubleshooting hardware and software issues, and resolving user problems.
- Implement and deploy equipment for office and home-office use, ensuring seamless integration and user experience.
- Establish and maintain departmental policies, guidelines, and user support standards, promoting a culture of excellence and innovation.
- Train and guide employees on equipment usage, maintain user documentation, and manage IT equipment inventory, ensuring efficient and effective support.
- Demonstrated experience in IT support within a heterogeneous environment, encompassing Windows, Linux, and MacOS systems.
- Proficient operating system expertise, particularly adept at resolving user issues across Windows, Linux, and MacOS platforms.
- Strong familiarity with contemporary user applications and hardware technologies, ensuring seamless integration and support.
- Strong written and verbal communication skills in both English and German, facilitating effective collaboration and support.
Cinemo is a global leader in innovative infotainment products, providing cutting-edge solutions for the digital media industry. As a member of our team, you will have the opportunity to work with a talented group of professionals, driving innovation and excellence in our organization.
Founded in 2008, Cinemo has established itself as a trusted partner for over 40 market-leading OEMs and 20 tier-1s. Our global team of 300+ innovative thinkers from 40 nationalities continuously delivers groundbreaking innovation, making us the partner of choice for the digital media industry.
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