IT Support Specialist

vor 2 Wochen


Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit
Job Overview

Cinemo is seeking a skilled IT Support Specialist to join our Infrastructure and Support Team. As a key member of our team, you will be responsible for providing exceptional support to our employees, ensuring seamless user experiences, and driving the success of our organization.

Key Responsibilities
  • Provide 1st and 2nd level support for IT inquiries, troubleshooting hardware and software issues, and resolving user problems.
  • Implement and deploy equipment for office and home-office use, ensuring seamless integration and user experience.
  • Establish and maintain departmental policies, guidelines, and user support standards, promoting a culture of excellence and innovation.
  • Train and guide employees on equipment usage, maintain user documentation, and manage IT equipment inventory, ensuring efficient and effective support.
Requirements
  • Demonstrated experience in IT support within a heterogeneous environment, encompassing Windows, Linux, and MacOS systems.
  • Proficient operating system expertise, particularly adept at resolving user issues across Windows, Linux, and MacOS platforms.
  • Strong familiarity with contemporary user applications and hardware technologies, ensuring seamless integration and support.
  • Strong written and verbal communication skills in both English and German, facilitating effective collaboration and support.

Cinemo is a global leader in innovative infotainment products, providing cutting-edge solutions for the digital media industry. As a member of our team, you will have the opportunity to work with a talented group of professionals, driving innovation and excellence in our organization.

Founded in 2008, Cinemo has established itself as a trusted partner for over 40 market-leading OEMs and 20 tier-1s. Our global team of 300+ innovative thinkers from 40 nationalities continuously delivers groundbreaking innovation, making us the partner of choice for the digital media industry.


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