IT Infrastructure Specialist

vor 1 Monat


Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit
Job Overview

Cinemo is seeking a highly skilled IT Support Specialist to join our Infrastructure and Support Team. As a key member of our team, you will be responsible for providing exceptional technical support to our employees, ensuring seamless user experiences in our office and remote locations.

The ideal candidate will have a strong background in IT support, with experience in troubleshooting and resolving complex technical issues. You will be responsible for implementing and deploying equipment, establishing departmental policies, and guiding employees on equipment usage.

Key Responsibilities
  • Provide 1st and 2nd level support for IT inquiries and technical issues.
  • Implement and deploy equipment for office and home-office use.
  • Establish and maintain departmental policies and user support standards.
  • Train employees on equipment usage and maintain user documentation.
  • Manage IT equipment inventory and ensure compliance with company rules.
Requirements
  • Demonstrated experience in IT support within a heterogeneous environment.
  • Proficient operating system expertise, particularly adept at resolving user issues across Windows, Linux, and MacOS platforms.
  • Strong familiarity with contemporary user applications and hardware technologies.
  • Strong written and verbal communication skills in both English and German.


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