Service Designer
vor 2 Monaten
About SAP Fioneer
We are a global company that builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. Our mission is to bring financial services to the next level with innovative software solutions and platforms.
We help companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.
Role Description
As a Service Designer, you will play a driving role in developing solutions with a real value for the user by:
- Identifying users' needs, behavior, and pain points
- Creating personas and user flows, and thinking through usage scenarios
- Utilizing data, insights, and user feedback to facilitate design discussions and develop user-centric functionalities
- Working cross-functionally and communicating between technical and non-technical stakeholders both internally and on the customer side
About Our Team
We're a fun team, working in a collaborative environment, for a company that believes in our value and loves new technology. Our team works with some of the largest and most important financial institutions in the world. Together we will build the next generation of financial services software solutions. We are an Agile shop, constantly improving our process to bring the most value to the customer while making all our lives better.
We have a passionate and experienced team who truly believes that work should be fun. We'll be happy to show you everything we know and we're looking for someone who can teach us just as much in return.
Requirements
- A degree in Product Design, Innovation Design, or a similar area
- Solid Service Design/Product/UX Design experience, ideally gained in a fast-paced, evolving environment
- Solid knowledge of Design Thinking tools and methodologies
- A polished portfolio that speaks for your work, abilities, and approach to complex problems
- A user-centric mindset, empathy, and out-of-box thinking
- Strong facilitation and cross-functional collaboration skills
- Fluency in both English and German is a must for this role
Benefits
You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm, and dynamism of a start-up, combined with the established expertise, solid market presence, and extensive customer network of a more established organization.
At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and innovation, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit.
We offer a comprehensive benefits package that includes occupational pension provisions, support for health and wellbeing, various mobility options like bike leasing and transportation allowances, as well as additional perks such as celebration rewards, meal programs, jubilee recognition, and relocation reimbursement.
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