Service Designer

vor 1 Woche


Berlin, Berlin, Deutschland SAP Fioneer Vollzeit

About SAP Fioneer

SAP Fioneer is a global company that builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. We bring financial services to the next level with innovative software solutions and platforms.

We help companies in the financial services industry achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

Role Description

As a Service Designer, you will play a driving role in developing solutions with a real value for the user by:

  • Identifying users' needs, behavior, and pain points
  • Creating personas and user flows, and thinking through usage scenarios
  • Utilizing data, insights, and user feedback to facilitate design discussions and develop user-centric functionalities
  • Working cross-functionally and communicating between technical and non-technical stakeholders both internally and on the customer side

About Our Team

We're a fun team, working in a casual environment, for a company that believes in our value and loves new technology. Our team works with some of the largest and most important banks and insurance providers in the world. Together we will build the next generation of insurance and financial services software solutions. We are an Agile shop, constantly tinkering with our process to bring the most value to the customer while making all our lives better.

Requirements

We're looking for someone with a degree in Product Design, Innovation Design, or a similar area, and solid Service Design/Product/UX Design experience, ideally gained in a fast-paced, evolving environment. You should have solid knowledge of Design Thinking tools and methodologies, a polished portfolio that speaks for your work, abilities, and approach to wicked problems, and a user-centric mindset, empathy, and out-of-box thinking. Fluency in both English and German is a must for this role.

Benefits

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation.

We offer a comprehensive benefits package that includes occupational pension provisions, support for health and wellbeing, various mobility options like bike leasing and transportation allowances, as well as additional perks such as celebration rewards, meal programs, jubilee recognition, and relocation reimbursement.


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