Customer Support Specialist
Vor 6 Tagen
Position: Customer Support Specialist (m/w/d)
Company: Conduent
We are seeking a dedicated individual for the role of:
Technical Support Advisor - Customer Service / Call Center Agent (m/w/d)
- Attractive hourly compensation of up to 14,50 € along with performance bonuses
- Extensive employee discounts available at over 500 online retailers
- Initial contract options for part-time or full-time with potential for extension
- Comprehensive company pension scheme
- Easy access to public transportation
Key Responsibilities:
- Address customer inquiries via phone related to technical difficulties in television, internet, and telephony services
- Actively inform customers about new offerings, changes in tariffs, and contract renewals
- Accurately record conversations in the customer management system
Qualifications:
- Passion for customer interaction and selling various telecommunications solutions
- Proficient in the German language
- Competent in computer usage, with a courteous demeanor and enthusiasm
- Flexibility to work within a shift schedule
If you are interested in this opportunity, we encourage you to consider applying.
We welcome applications for the position of Customer Support Specialist, regardless of prior experience.
Individuals with disabilities and those of equal standing will be prioritized if equally qualified.
Job Type: Full-time, Part-time
Compensation: 12,41€ - 14,50€ per hour
Working Schedule:
- Monday through Friday
- Weekend shifts may be necessary
Work Environment: On-site
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