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Customer Support Specialist
vor 3 Monaten
Position: Technical Support Agent (m/w/d)
Company: Conduent
We are seeking a dedicated individual for the role of:
Customer Support Specialist - Technical Assistance / Call Center Agent (m/w/d)
- Attractive hourly compensation reaching up to 14,50 € along with appealing bonus opportunities
- Extensive employee discounts available at more than 500 online retailers
- Initial contract options available in part-time or full-time, with potential for extension
- Comprehensive company pension scheme
- Easy access to public transportation
Key Responsibilities:
- Address telephone inquiries from customers regarding technical difficulties related to television, internet, and telephony services
- Actively inform customers about new offerings, tariff modifications, and contract renewals
- Accurately document interactions in the system
Qualifications:
- Passion for customer interaction and sales of various telecommunications services
- Proficient German language skills
- Competent in computer usage, courteous demeanor, and enthusiasm
- Flexibility to work within a shift schedule
If you are situated in or around Halle (Saale), we encourage you to consider this opportunity.
We are eager to receive applications for the Customer Support Specialist role, regardless of prior experience.
Individuals with disabilities and those of equal standing will be prioritized if equally qualified.
Job Type: Full-time, Part-time
Compensation: 12,41€ - 14,50€ per hour
Working Schedule:
- Monday to Friday
- Weekend shifts may be necessary
Work Environment: On-site
