Customer Support Specialist
vor 2 Monaten
Position: Customer Support Specialist (m/w/d)
Company: Conduent
We are seeking a dedicated individual for the role of:
Technical Support Advisor - Customer Service (m/w/d)
- Competitive hourly compensation of up to 14,50 € along with appealing bonus incentives
- Attractive employee discounts available at over 500 online retailers
- Initial contract options for part-time or full-time with potential for extension
- Comprehensive company pension scheme
- Easy access to public transportation
Key Responsibilities:
- Manage incoming calls from customers regarding technical inquiries related to TV, internet, and telephony services
- Actively inform customers about new offerings, changes in tariffs, and contract renewals
- Accurately record conversations in the customer management system
Qualifications:
- Passion for customer interaction and sales of various telecommunications services
- Proficient in the German language
- Comfortable with computer usage, possessing courteous communication skills and a positive attitude
- Flexibility to work within a shift schedule
If you are interested in a role that involves customer engagement and technical support, we encourage you to consider this opportunity.
We welcome applications for the position of Customer Support Specialist, regardless of prior experience.
Individuals with disabilities and those of equal qualification will be given preference.
Job Type: Full-time, Part-time
Compensation: 12,41€ - 14,50€ per hour
Working Schedule:
- Monday to Friday
- Availability for weekend shifts may be necessary
Work Environment: On-site
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