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Customer Support Specialist
vor 2 Monaten
Position: Customer Support Specialist (m/w/d)
Company: Conduent
We are seeking a dedicated professional for the role of:
Technical Support Representative - Customer Service (m/w/d)
- Competitive hourly compensation reaching up to 14,50 € along with appealing bonus opportunities
- Attractive employee discounts available at over 500 online retailers
- Initial contract options available in part-time or full-time, with potential for extension
- Company-sponsored pension plan
- Excellent public transport accessibility
Key Responsibilities:
- Address incoming calls from customers regarding technical difficulties related to television, internet, and telephone services
- Actively inform customers about new offerings, changes in tariffs, and contract renewals
- Accurately record interactions in the system
Qualifications:
- Passion for customer interaction and sales of various telecommunications services
- Proficient in the German language
- Comfortable with computer usage, exhibiting courteous behavior and enthusiasm
- Availability to work in a shift schedule
We encourage applications from individuals located in the surrounding areas.
We welcome applications for the role of Customer Support Specialist, regardless of prior experience.
Preference will be given to candidates with disabilities or those who are equally qualified.
Job Type: Full-time, Part-time
Compensation: 12,41€ - 14,50€ per hour
Working Schedule:
- Monday through Friday
- Weekend shifts may be necessary
Work Environment: On-site
