Service Account Manager

Vor 2 Tagen


Krefeld, Nordrhein-Westfalen, Deutschland ANDRITZ Vollzeit
About ANDRITZ

ANDRITZ is a globally trusted supplier of machines, plant solutions, and services with a remarkable 180-year history. We are committed to delivering innovative, high-quality, environmentally responsible solutions to our customers, shaping the future we live in.

Job Summary

We are seeking a Service Account Manager to strengthen our service sales in the feed and biofuel industry in the DACH region. The successful candidate will be responsible for developing service sales in the region, ensuring order intake targets, and implementing sales strategies.

Key Responsibilities
  • Developing service sales in the DACH region for new and existing customers
  • Ensuring order intake targets in new and service sales
  • Development and implementation of sales strategies
  • Ensuring the transition from capital sales to service sales for assigned accounts
  • Up-selling or cross-selling of service products, maintenance packages, spare parts, and wear parts
  • Supporting business growth by promoting long-term service contracts and digital solutions
  • Defining and sharing customer needs to support development of the service product portfolio
  • Supporting back-office activities by identifying gaps, providing feedback, aligning activities, and securing communication with the account
Requirements
  • Completed technical training with further training as a Mechanical Technician
  • Professional experience in technical sales of service products
  • Knowledge of machines and service products of relevant target industries (animal- and aqua feed-producers, pet food producers) is advantageous
  • Strong negotiation and sales skills and ability to execute on strategies
  • Sense of responsibility, decision-making ability, with a teamwork working mindset, independence, organizational skills, and ability to work under pressure
  • High level of communication skills, technical and analytical understanding as well as a structured and careful way of working
  • Reliable with strong hands-on mentality
  • Fluent English and German language skills (must have), Other languages (good to have)
  • Availability to travel up to 70% of the working time according to business needs
What We Offer
  • Meaningful Work - ANDRITZ remains forefront of future engineering technologies and is committed to successfully delivering innovative, high-quality, environmentally responsible solutions to our customers, shaping the future we live in.
  • Full Project Involvement - Working both locally and globally in a variety of key industries, our employees follow their design throughout the entire project lifecycle: from the initial concept, right into the field for commissioning.
  • Professional and Personal Growth - As we continue to innovate and grow, so do our employees. From challenging and innovative work assignments to structured training programs, ANDRITZ provides employees with countless opportunities to grow their knowledge and be the best both professionally and personally.
  • Flexible Opportunities - ANDRITZ understands that life is a dynamic balance between personal and professional and believes that a successful and fulfilling career varies between people, so we offer a broad range of flexible opportunities.
Why Work with Us?

We value diversity and therefore welcome applications regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, sexual orientation, and identity. If you are seeking a company that values your expertise and encourages innovation, ANDRITZ is the perfect place for you.



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