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Service Account Manager

vor 2 Monaten


Krefeld, Nordrhein-Westfalen, Deutschland ANDRITZ Vollzeit

About ANDRITZ

ANDRITZ is a leading global supplier of machines, plant solutions, and services for the animal feed, aqua feed, pet food, waste, and biomass industries.

Our Mission

We strive to deliver innovative, high-quality, and environmentally responsible solutions to our customers, shaping the future of the industries we serve.

Job Summary

We are seeking a highly skilled Service Account Manager to join our team in the DACH region. As a Service Account Manager, you will be responsible for developing service sales in the region, ensuring order intake targets, and implementing sales strategies.

Key Responsibilities

  • Develop and implement sales strategies to drive service sales growth in the DACH region.
  • Ensure order intake targets are met through effective sales and customer engagement.
  • Upsell and cross-sell service products, maintenance packages, spare parts, and wear parts to existing customers.
  • Support business growth by promoting long-term service contracts and digital solutions.
  • Define and share customer needs to support the development of the service product portfolio.
  • Support back-office activities by identifying gaps, providing feedback, aligning activities, and securing communication with the account.

Requirements

  • Completed technical training with further training as a Mechanical Technician.
  • Professional experience in technical sales of service products.
  • Knowledge of machines and service products of relevant target industries (animal- and aqua feed-producers, pet food producers) is advantageous.
  • Strong negotiation and sales skills, with the ability to execute on strategies.
  • Sense of responsibility, decision-making ability, with a teamwork working mindset, independence, organizational skills, and ability to work under pressure.
  • High level of communication skills, technical and analytical understanding, as well as a structured and careful way of working.
  • Reliable with strong hands-on mentality.
  • Fluent English and German language skills (must have), Other languages (good to have).
  • Availability to travel up to 70% of the working time according to business needs.

What We Offer

  • Meaningful work in a dynamic and innovative company.
  • Full project involvement, from concept to commissioning.
  • Professional and personal growth opportunities, including structured training programs.
  • Flexible working time models, including home office and shared desk models.
  • A holistic and independent assignment of tasks.
  • A future-oriented company with exciting international project work.
  • Capital-forming benefits, including as part of the company pension plan.
  • Great public transport connections with a stop right in front of the company.
  • A wide range of training and development opportunities.
  • Company healthcare management, internal courses, and support for external sports facilities.
  • Bicycle and pedelec leasing.

We Value Diversity

We welcome applications from diverse backgrounds and perspectives. If you are passionate about delivering innovative solutions and driving business growth, we encourage you to apply for this exciting opportunity.