IT Support Specialist

vor 4 Wochen


Köln, Nordrhein-Westfalen, Deutschland 6742 Warner Bros. International Television Production Deutschland GmbH Vollzeit

About the Role:

6742 Warner Bros. International Television Production Deutschland GmbH is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical assistance and support to employees regarding IT issues.

Key Responsibilities:

  • Provide first and second-level support for employees regarding IT issues
  • User administration (setup/maintaining accounts) for different systems
  • Maintain network and VoIP system
  • Administer employee workspace relocations by setting up workspaces with appropriate hardware, and handle troubleshooting as necessary
  • Other job-related duties or special projects as required

Requirements:

  • Hands-on experience of installing IT hardware, software, user help desk, and IT infrastructure
  • Very good knowledge of the Microsoft 365 and the current Windows and Mac OS operating system environment as well as the administration of Active Directory
  • Good organisational skills and time management
  • Fluent German (C1 and higher) and good English language skills (B1 and higher)
  • Good communication skills and enjoy working in a team

What We Offer:

As a member of our team, you will have the opportunity to work with a talented group of professionals, contribute to the success of our company, and develop your skills and expertise in a dynamic and supportive environment.


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