Customer Service Representative

vor 2 Monaten


Halle, Sachsen-Anhalt, Deutschland Zur Rose Pharma GmbH Vollzeit

At DocMorris, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone, email, and chat
  • Provide accurate and timely information to customers regarding our products and services
  • Collaborate with internal teams to resolve complex customer issues
  • Document customer interactions and feedback to improve our services
  • Stay up-to-date with product knowledge and company policies to provide informed support

Requirements:

  • Relevant education and experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and customer relationship management software
  • Fluency in German and English (written and spoken)

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the healthcare industry

We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' well-being. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you



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