Customer Service Representative
vor 2 Wochen
At DocMorris, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our patients and customers.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Document customer interactions and feedback
- Collaborate with internal teams to ensure seamless customer experience
- Meet or exceed customer satisfaction targets
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- 1-2 years of customer service experience in a healthcare or related industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office and customer relationship management software
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We're committed to creating a workplace that's inclusive, diverse, and supportive of all employees. If you're passionate about delivering exceptional customer service and making a difference in people's lives, we encourage you to apply for this exciting opportunity.
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