Customer Service Representative
vor 4 Wochen
At DocMorris, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, and chat
- Provide accurate and timely information to customers regarding our products and services
- Collaborate with internal teams to resolve customer complaints and concerns
- Document customer interactions and feedback to improve our services
- Stay up-to-date with product knowledge and company policies to provide informed support
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Proficiency in Microsoft Office and customer service software
- Fluency in German and English (written and spoken)
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a leading company in the healthcare industry
We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' well-being. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you
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