Retail Capability Programs Manager
vor 4 Wochen
Job Summary
This role is responsible for managing the design, delivery, and implementation of trainer-led capability programs for retail. The ideal candidate will have a solid understanding of adult learning principles and be able to create compelling, relevant, and interactive learning programs.
Key Responsibilities
- Design and implement trainer-led learning programs in close collaboration with the Delivery & Implementation lead and other Global Sales Academy (GSA) work streams
- Collaborate with internal Subject Matter Experts (SMEs) and external agencies for program design, delivery, and content development
- Project manage the creation and realization of Retail Capability programs and initiatives for specific audiences from learning needs analysis to content design to test/pilot and implementation in defined markets
- Implement and continuously review a sustainable and complete framework to measure the success of the trainer-led Retail Capability programs in all markets
- Act as the lead point of contact within global retail on all topics related to trainer-led capability programs for retail audiences
- Drive the development of new concepts and ideas which support the ongoing capability development of retail audiences
- Be an agent of change for building a culture of feedback and coaching across all retail markets
- Ensure programs are designed and targeted at knowledge, skills, and mindset as defined within adidas retail competency framework
- Manage communication, logistics, and administration requirements of trainer-led programs
- Define and apply success criteria and learning measurement KPIs for retail capability programs
- Build and maintain a solid working relationship with
- Work towards increased relevancy and effectiveness of learning programs content with market training teams
- Support markets in program implementation to ensure success criteria are met
- Facilitate a culture of sharing and adopting global best practices across all markets
- Lead planning the annual retail capabilities program pipeline to ensure timely and balanced implementation across our own retail stores and where relevant franchise stores
- Manage the annual working budget for the workstream
- Support the GSA team with internal tasks as required.
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