Customer Success Manager
vor 4 Wochen
We are seeking a highly skilled Client Success Manager to join our team at SAP. As a key member of our Client Success organization, you will be responsible for developing trusted relationships with our clients, driving revenue growth, and ensuring client retention.
Key Responsibilities- Develop and execute territory plans to proactively engage clients throughout their lifecycle
- Maintain a clean client portfolio, identify risks, and develop mitigation strategies
- Build strong relationships with clients through regular meetings and communication
- Prepare and present meaningful client business reviews to drive revenue growth and retention
- Work closely with our Sales teams to identify sales opportunities and drive revenue growth
- Contribute to process development and organizational growth projects to drive efficiency and scalability
- Fluent in German and English
- Minimum 2-3 years of professional experience in Account Management/Customer Success Management, Travel & Expense Management, or similar areas
- Track record of achieving customer retention and revenue growth targets
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to change
- Experience in managing a complex portfolio with multiple clients
SAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are committed to creating a diverse and inclusive team and are looking for individuals who share our passion for innovation and customer success.
We offer a highly collaborative and dynamic work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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