IT Support Specialist
vor 1 Woche
As an IT Support Specialist in the Helpdesk department, you will play a crucial role in providing exceptional technical assistance to our employees at TÜV NORD GROUP.
What We Offer:
- Flexible working hours with options for remote work or home office
- Comprehensive internal training programs aimed at developing future leaders
- An onboarding program that includes a companywide networking event
- Additional perks such as retirement plans, childcare services, health programs, and more
- Deliver IT support to staff members of TÜV NORD GROUP
- Diagnose and resolve IT-related issues in both German and English
- Maintain and update the knowledge base and relevant documentation
- A degree in Information Technology or a related field
- Proven experience in IT support and service desk environments
- Strong technical proficiency with Windows, MS Office, hardware, and networking
- An analytical and solution-oriented approach to problem-solving
- Familiarity with ITIL practices
- Excellent communication skills
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