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IT Support Specialist

vor 2 Monaten


Hannover, Niedersachsen, Deutschland DIS AG Vollzeit

Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team at DIS AG. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our IT systems.

Your Responsibilities:

  • Technical Support: Provide technical support to clients via ticketing system, resolving technical issues with hardware, software, and networks.
  • System Administration: Install, configure, and maintain IT systems and end-user hardware.
  • Incident Management: Assess and prequalify incidents and service requests, ensuring timely resolution.
  • Process Improvement: Assist in implementing and developing optimization measures to improve IT service delivery.

Your Profile:

  • Education: Completed education in IT or related field.
  • Experience: Experience in IT or strong IT affinity, with proficiency in MS Office applications.
  • Communication Skills: Excellent communication and customer-oriented mindset, with fluency in German and ideally English.

Benefits of Working with DIS AG:

  • Fast Feedback: Receive fast feedback on your application and career development opportunities.
  • Open Communication: Enjoy open communication with our team, with opportunities for growth and development.
  • Career Opportunities: Explore career opportunities beyond the current position, with preparation and coaching for interviews with clients.
  • Supportive Environment: Work in a valued and supportive environment, with a focus on employee well-being and success.