Implementation Manager DACH

vor 4 Wochen

Munich, Bayern, Deutschland Contentsquare Vollzeit

Job Summary:

We are seeking a highly skilled Implementation Manager DACH to join our team at Contentsquare. As an Implementation Manager, you will be responsible for the technical implementation of our solutions and products. You will work closely with our clients to ensure a successful deployment and provide technical guidance and support throughout the process.

Key Responsibilities:

  • Act as a technical project manager to onboard new clients and implement our Contentsquare products
  • Proactively handle customer and internal stakeholders' expectations during the onboarding and deployment phase
  • Act as the main point of contact for any technical implementation-related matters
  • Work closely with our Account Managers, Customer Success Managers, and Solution Experts to drive success based on clients' objectives
  • Support our partners in the region as they lead their end-customers' Contentsquare deployments

Requirements:

  • Working proficiency in German and strong communication skills in English
  • At least 4 years of experience in technical implementation or support roles, or technical project management, ideally in a SaaS company
  • Strong working proficiency in web technologies like JavaScript, CSS, HTML
  • Experience with application development or SDK implementation knowledge and comfort with mobile testing and troubleshooting tools
  • Experience in customer-facing roles with SaaS organizations of global companies
  • Experience in working cross-regions, strong proactivity, and autonomy to interact with internal peers overseas
  • Strong analytical and problem-solving skills
  • Ability to work well in a global, dynamic, cross-functional team-based environment

Why Contentsquare:

We're humans first. We hire dedicated people and provide them with the trust, resources, and flexibility to get the job done. We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are a fast-growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact. Our clients, partners, and investors love our industry-leading product.

What We Offer:

  • Virtual onboarding
  • Hackathon
  • Opportunities to interact with your team and global colleagues both on and offsite each year
  • Work flexibility: hybrid and remote work policies
  • Generous paid time-off policy
  • Immediate eligibility for birthing and non-birthing parental leave
  • Wellbeing allowance
  • Home Office Allowance
  • A Culture Crew in every country to coordinate regular outings
  • Every full-time employee receives stock options, allowing them to share in the company's success

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