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International Operations Assistant
vor 1 Monat
The Role
We are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Mönchengladbach - Düsseldorf. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.
Key Responsibilities
- Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
- You are fluent in English, have a work permit, and a valid driver's license (mandatory).
- You like international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
- You want a dynamic internship where you can put into practice the theoretical knowledge of your degree.
The Indie Commitment
- All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
- Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and possibility of integration in Indie Campers after the internship.
