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Customer Service Representative

vor 2 Monaten


Waiblingen, Baden-Württemberg, Deutschland Decathlon Vollzeit

About Us

At Decathlon, we're passionate about sports and committed to delivering an exceptional customer experience. Our team is dedicated to helping customers find the right products and providing top-notch service.

Your Role

As a Customer Service Representative, you'll be the face of our store, responsible for providing a warm and welcoming experience for our customers. Your duties will include:

  • Welcoming customers and responding to their queries in a professional and friendly manner.
  • Processing transactions efficiently and accurately.
  • Managing customer complaints and feedback in a constructive and empathetic way.
  • Ensuring the store is secure and well-organized.
  • Participating in sales promotions and events to drive sales and engagement.

What We Offer

We're committed to supporting our team members' growth and development. As a Customer Service Representative, you'll have access to:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The chance to work with a dynamic and innovative company.

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills.
  • A strong customer service focus and ability to work in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • A positive and enthusiastic attitude, with a passion for sports and customer service.

What We're Looking For

We're seeking a motivated and customer-focused individual who is passionate about sports and delivering exceptional customer service. If you're a team player with a strong work ethic and a desire to learn and grow, we'd love to hear from you.