Technical Specialist

Vor 7 Tagen

Berlin, Berlin, Deutschland emerson Vollzeit

We are seeking a highly skilled Technical Specialist to join our team at Emerson, a leader in ultrasonic flow metering technology. As a key member of our expert team, you will play a crucial role in providing technical advice and support to our customers and colleagues worldwide.

About the Role

This is a challenging and rewarding opportunity for a technical specialist with expertise in industrial measurement technology. You will be responsible for providing application and technical advice to our sales and field services teams, both nationally and internationally. Your primary focus will be on helping our customers make the best use of our solutions, which involves traveling to customer sites to provide direct input.

As a Technical Specialist, you will be part of an expert team that is dedicated to delivering exceptional customer service and support. Your strong technical skills and ability to communicate complex ideas simply will enable you to build strong relationships with our customers and colleagues.

Key Responsibilities
  • Perform application analysis on the basis of measurement data, customer descriptions, or service reports.
  • Identify and resolve faults using existing tools and empirical values, including technical testing and assessing application-related risks.
  • Collaborate with R&D in the development of new solutions for customer needs.
  • Prepare and conduct training courses for customers, sales partners, internal, and external sales staff and local sales units in German and English.
  • Carry out on-site measurements and fix-it assignments.
Requirements

To be successful in this role, you will need:

  • A completed technical or university degree in the field of electrical or process engineering.
  • Sound professional experience in technical support.
  • Very good knowledge of industrial measurement technology and analyzing measurements and diagnostic values.
  • An independent, detailed, and goal-oriented way of working combined with strong communication and teamwork skills.
  • Proficiency in English.
  • A willingness to travel globally to Emerson and customer sites (up to 70-80% of the time in peak periods).
Preferred Qualifications

The following qualifications would be advantageous:

  • Proficiency in German.
  • Previous experience working in a matrix organization.
Our Offer

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. We offer a competitive salary range of $90,000 - $120,000 per year, depending on location and experience. Our benefits package includes comprehensive medical care, equitable opportunities for growth and development, and a flexible work-from-home policy. Depending on location, you may have the opportunity to work from home up to 20% of the time.

Moreover, we have global volunteer employee resource groups that empower you to connect with peers who share your interests, promote diversity and inclusion, and positively contribute to communities around the world.

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