Customer Success Manager

vor 4 Wochen

Berlin, Berlin, Deutschland Xentral ERP Software GmbH Vollzeit
About the Role

Xentral ERP Software GmbH is seeking a highly motivated Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their business goals through the effective use of our ERP software.

Key Responsibilities:

  • Support our customers in achieving their business objectives by providing expert guidance on the use of our ERP software.
  • Develop and maintain strong relationships with our customers to understand their needs and provide tailored solutions.
  • Collaborate with our sales and marketing teams to identify new business opportunities and develop strategies to drive customer success.

Requirements

  • Bachelor's degree in Business Administration, Engineering, IT, or a related field.
  • Proven experience in customer-facing roles, with a strong understanding of ERP systems and business processes.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

About Us

Xentral ERP Software GmbH is a leading provider of ERP software solutions for businesses of all sizes. We are committed to helping our customers achieve their business goals through the effective use of our software. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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