Customer Service Specialist
Vor 5 Tagen
About Us
We are the largest e-commerce company in the Ruhr region and the leading online specialist for baby and children's equipment in Germany
Our Mission
We strive to become the European market leader in the baby and children's equipment industry. We are active in 14 countries, from Finland to Italy, and aim to provide an exceptional shopping experience for parents worldwide, making their daily lives easier and giving them more time with their children.
Why Join Our Team?
If you enjoy bringing new ideas to the table, contributing to our company's growth, and celebrating milestones with legendary parties, we want to hear from you As a member of our team, you'll have the opportunity to work with a dynamic and supportive team, learn from experienced colleagues, and develop your skills through training and feedback sessions.
Key Responsibilities
- Provide exceptional customer service and create a positive shopping experience for our customers
- Offer support and guidance to our customers
- Engage with customers and present our products in a way that showcases their value
- Optimize product presentation, create attractive displays, and price products competitively
- Continuously improve and update our sales area to meet customer needs
What We're Looking For
- A completed education in retail sales or equivalent experience in sales and customer service
- Desirable: experience in the furniture and/or textile industries
- A passion for sales and customer interaction
- Excellent communication and interpersonal skills
- Ability to prioritize tasks and manage workload effectively
- Organizational skills, quick learning ability, teamwork, and creativity
- Flexibility in work hours and openness to change
What We Offer
- A professional and collaborative work environment
- A supportive team that values open communication and feedback
- Ongoing training and development opportunities
- A comprehensive benefits package, including pension plan and additional benefits
- A range of wellness programs, including a fitness studio, sports activities, and healthy snacks
- A fun and dynamic work environment with regular team events and celebrations
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