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Customer Service Representative

vor 2 Monaten


Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Workstation Customer Care. As a Virtual Banker, you will be responsible for providing exceptional customer service to our clients, helping them to achieve their financial goals and objectives.

Key Responsibilities

  • Educate clients on various financial products and services, including account management and investment options.
  • Act as an advocate for clients, asking questions to understand their needs and providing personalized solutions.
  • Use investigative skills to resolve client issues, leveraging technology and business authorities to identify efficient and effective methods to meet client goals.
  • Provide consultative services, recommending appropriate solutions to clients that align with their goals and objectives.
  • Build strong relationships with clients, working in a team-based environment to meet the needs of the company and clients.

Requirements

  • Fluency in Dutch is required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Passion for continuous learning and professional development.

What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.