Account Verification Specialist

vor 1 Tag


Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

We are seeking a talented individual to join our team at Workstation Customer Care as an Account Verification Specialist. This role is perfect for a motivated and detail-oriented professional who is passionate about delivering exceptional customer service.

About the Job:

  • Verify customer accounts and resolve any discrepancies or issues that may arise.
  • Administer master data and ensure accuracy and completeness.
  • Clarify payment differences and ensure timely resolution.
  • Track incoming payments and maintain accurate records.

Key Responsibilities:

  • Customer Focus: Provide exceptional customer service and ensure customer satisfaction.
  • Attention to Detail: Maintain accurate records and ensure attention to detail in all aspects of the job.
  • Communication Skills: Effectively communicate with customers and colleagues to resolve issues and provide information.
  • Problem-Solving: Identify and resolve customer issues in a timely and professional manner.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Professional level of Dutch language proficiency.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Attention to detail and organizational skills.

We are excited to welcome a talented individual to our team at Workstation Customer Care. If you are a motivated and detail-oriented professional who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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