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IT Application Support Specialist

vor 1 Monat


Bollendorf, Deutschland Luxcargo Handling S.A. Vollzeit

Luxcargo Handling S.A., a subsidiary of the Cargolux group, is seeking an IT Application Support Specialist to join their LCH IT department.

The ideal candidate will have a bachelor's degree in Information Technology or equivalent and proven experience in application support or a similar role.

Responsibilities include managing the lifecycle of applications, diagnosing and resolving application issues, documenting application processes, and providing 24/7 support for critical application issues.

The successful candidate will have strong problem-solving skills, attention to detail, and excellent communication skills in French and English.

Additionally, the ideal candidate will have experience in implementing a "Commercial Off The Shelf" product and knowledge of air cargo handling processes.

For more information, please refer to the job description below.

Key Responsibilities:
  • Manage the lifecycle of applications within a defined portfolio
  • Diagnose and resolve application issues to ensure optimal performance
  • Document application processes and support procedures
  • Provide 24/7 support for critical application issues
Requirements:
  • Bachelor's degree in Information Technology or equivalent
  • Proven experience in application support or a similar role
  • Proficiency in Oracle SQL and PL/SQL for database querying and troubleshooting
  • Excellent communication skills in French and English
Desirable Criteria:
  • Impeccable attention to detail and passion for processes and systems
  • Ability to deliver tasks with little guidance and work autonomously
  • Knowledge of air cargo handling processes and experience in implementing a "Commercial Off The Shelf" product